What Our Clients Say
Experiences Shared by People We Have Worked With
We are grateful for the trust clients place in us during what can be a difficult period. Here is some of what they have shared.
Back to Home340+
Matters handled since founding
4.8
Average client satisfaction score
12+
Years of focused pension practice
94%
Of clients would recommend Anurak
Client Reviews
What People Have Shared
"I had been receiving reduced payments for almost a year and did not understand why. Somchai reviewed everything carefully and explained it in a way I could actually follow. The appeal took about three months and the outcome was positive. I felt like someone was genuinely paying attention to my case."
Prasong Kaewmanee
Former civil servant, Bangkok · June 2025
"I went in with very little confidence about what I was entitled to. The eligibility review was thorough — they identified a gap in my records I had not noticed and helped me understand my options. The written summary they provided was useful to keep as a reference."
Nattharee Ruangrat
Private sector retiree, Chiang Mai · May 2025
"The hearing at the Social Security Office was something I was dreading. Krit kept me informed about what to expect beforehand, and Somchai handled the whole meeting on my behalf. I did not have to say much at all. The written summary afterwards was very clear."
Wanchai Phongsakul
Manufacturing sector, Bangkok · July 2025
"My mother needed help with her pension appeal and I was helping her navigate the process. Nanthawan was patient with both of us and made sure my mother understood each step. The fee was exactly what they quoted — no changes. That matters a great deal when you are on a fixed income."
Sirilak Jantana
Acting on behalf of family member, Bangkok · June 2025
"I came to Anurak after spending several months trying to sort out my pension entitlement on my own. Within two weeks of the eligibility review, I had a clear picture of my position for the first time. I would have come here much sooner if I had known about them."
Thanakrit Boonsiri
Healthcare sector, Nonthaburi · April 2025
"What struck me was that they did not rush me at any point. I had a lot of questions — probably too many — and every one of them was answered properly. The appeal outcome was not what we had hoped, but it was explained clearly and they advised me honestly on whether a further step made sense. It did not, and I appreciated them saying so."
Malinee Charoenrat
Education sector retiree, Bangkok · May 2025
In More Depth
Three Case Summaries
Details have been changed to protect client privacy. These summaries describe the nature of each matter, not the individuals involved.
Challenge
A retired teacher found that her monthly Social Security pension had been reduced by approximately 30% following a brief return to part-time employment. The reduction had been in place for eight months without a written explanation that she could follow.
What We Did
We reviewed her contribution records and the authority's decision letter, identified that the reduction formula had been applied incorrectly to her situation, and prepared and submitted a formal appeal with supporting documentation.
Outcome
The appeal was upheld after approximately eleven weeks. Her pension was restored to the correct level, and she received a lump sum representing the difference owed over the preceding months. Service used: Benefit Appeal (฿5,700).
Challenge
A man in his late fifties, approaching early retirement, was uncertain whether his combined employment record across three different employers over 28 years was sufficient for the pension level he was expecting. He wanted to understand his position before making any retirement decision.
What We Did
We conducted an eligibility review covering all three employment periods, confirming contribution totals, identifying a five-month gap that had not been accounted for in his records, and providing a written summary of his current entitlement at various retirement ages.
Outcome
He had the information he needed to make a properly informed decision. He chose to continue working for an additional 18 months to reach the higher benefit level, which the review indicated was achievable. Service used: Eligibility Review (฿2,100).
Challenge
An elderly woman had received a notice requiring her to attend a meeting at a Government Pension Fund office regarding a claimed overpayment. She found the notice alarming and did not feel able to attend alone.
What We Did
We prepared her fully for the meeting, reviewed the overpayment claim and the supporting records in advance, attended with her, and addressed the authority's points calmly and factually. We provided a written summary of what had been said and agreed, the same day.
Outcome
The overpayment claim was reduced significantly at the meeting based on the records presented. A repayment plan acceptable to our client was agreed on the day. She said the meeting had been far less difficult than she had feared. Service used: Authority Representation (฿3,600).
Reach Us
Contact Anurak
Telephone
+66 2 651 3892Address
47 Thanon Witthayu,
Bangkok 10330
Office Hours
Mon–Fri: 09:00–17:30
Sat: 09:00–13:00
Professional Credentials
Our Professional Standing
Lawyers Council of Thailand
Registered practice, 2013 onward
PDPA Compliant
Thailand data protection, 2024 review
Specialist Recognition
Thai Bar Association, pension law, 2022
Your Situation
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